Your Booking FAQs

All your questions answered before you join us in Oxford

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How do I book my course?

Just fill in the on-line application form. Or you can send an email to info@oxfordenglish.co.uk
We will contact you to tell you if we have a place for you but we cannot process your application until we have received proof of payment of your deposit, or full fees (less than 4 weeks before the course begins).

How do I pay?

By cash, sterling traveller’s cheques, bank draft or credit card (Visa, MasterCard and JCB)

What are your bank details?

Please contact us info@oxfordenglish.co.uk for this information.

Do I need to pay a deposit?

Yes, please contact us for more details.

When do I have to pay full fees?

The balance of the fees must be paid 4 weeks before the course begins.

What will happen to my deposit?

It is deducted from your total fees and cannot normally be refunded in case of cancellation. The registration fee is not refundable. If you cancel before your course begins the balance of the accommodation deposit will be refunded after any cancellation charges have been paid.

What happens if I want to cancel my course?

If your visa is refused, we will refund all fees paid in advance less any charges. Note: To quality for this refund you must provide the refusal document from the Embassy and return the original letter of acceptance supplied to you by the school. If you cancel before a course starts, the School will refund fees paid in advance minus the Registration deposit. Refunds are not normally made once a course has started but a course credit may be considered at the discretion of the school. Special conditions for cancelling accommodation apply. We strongly recommend insurance in case of accident, illness or bereavement. You should arrange this yourself.

What happens to my deposit if I have to apply for a visa to study in the UK and my visa application is not granted?

The visa office will give you a document explaining why your application was unsuccessful. Please send us a copy of this and the letter of acceptance we sent you and ALL of your deposit will be refunded after any cancellation charges have been paid.

Contact us if you have any other questions.

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